Policy Information

Marseilles Photography 

Studio Policies, Session Terms & Copyright

 

Booking: A session retainer is required to reserve a date on the studio calendar and your session date is not confirmed until the retainer payment has been received. The session fee is non-refundable and non-transferable. The balance of your session package is due within one week of your scheduled session.

Rescheduling: If an illness or situation prevents a photo session from taking place, Client may reschedule their session ONE time if notice is provided at least 24 hours prior to their session start time. Should client fail to give 24 hours notice, or is a no-show, all fees paid will be forfeited. Clients who arrive 30 minutes late or do not show without a call will also forfeit monies paid. Exceptions may be made for family emergencies at Debbie's discretion.  

Payment: All session packages are due in full prior to your session. As your due date approaches you will be invoiced for the balance of your session. Final payment may be paid online via credit card or e-check. Invoices not paid by their due date will result in cancellation of your session and forfeit of your deposit. Last minute session bookings must be paid in full at the time of booking.

Newborn Session Scheduling: Clients must inform Marseilles Photography within 48 hours of baby's birth in order to guarantee a newborn session within the optimal 5-14 day period.  If Client fails to read the supplied prep guide, and therefore fails to carry out required preparations prior to a newborn session, Marseilles Photograhy will not be held responsible for any resulting reductions in quality or quantity of images supplied.  

Studio Visitors: Only those being photographed are invited to the session. I understand new moms sometimes need a little help – please let me know ahead of time if you will be bringing a relative to the session with you who will not be in the images. At milestone and first birthday sessions I like baby to stay focused on me. Having additional spectators is not only distracting to them – but to me as the photographer as well. Thank you for your understanding in this matter. Of course parents are always welcome.  

Creative License: While Marseilles Photography regularly works with clients to deliver photographs that meet individual needs, Marseilles Photography reserves the right to exercise full artistic control over the nature, number, and types of photographs produced.   

Working with Children: Working with babies and children offers no guarantees. Each child behaves and poses differently. Your baby's comfort and safety is always my first priority and your child will never be put in a position or pose that is uncomfortable for them. Due to the unwillingness of subjects it may not be possible to capture all the pictures requested, or images to the clients full expectations. In the event of uncooperative children at a session of any kind, for any reason, Marseilles Photography may not be able to capture any, or all the images the Client may have requested or expected. Due to the enormous amount of studio preparation and photographer time, re-shoots will not be offered without an additional fee.  

Newborn Sessions and Siblings:  In order to keep the studio quiet and distraction free during newborn sessions, I ask that you leave older siblings and children at home. If you would like a few family and sibling images, we will get them taken care of at the beginning of the session. Please arrange for dad or a helper to take the children out after their portion of the session is concluded.  PLEASE NOTE: For the safety of your newborn, siblings shots with children under 3 years of age is not guaranteed. Young toddlers can be unpredictable and may or may not be interested in being photographed with your newborn during this transitional time. Because your baby's safety is Debbie's ultimate priority, she will ultimately decide if these images can be attempted safely.

Retouching: Any retouching beyond the basic retouching we automatically do will be charged a fee of $50 per hour. This includes braces, regrettable wardrobe choice, color changing, slimming, head swapping, wrinkle removal, bra straps, hair retouching, teeth whiting, etc.

Digital Files: Client is responsible for backups of their digital files. Dropbox links are available for 30 days for clients to download their images. There will be a $25 fee to add a new dropbox link after expiration. We try to keep your full resolution negatives on file for 1 year after your photo session, but faulty backups can occur.  

Product Orders: Please allow 4-6 weeks for product orders to be completed. Some items such as albums may take longer. Client will be notified by telephone or e-mail when their order is ready for pickup. If you are unable to pick up your order, we can ship your order to you for an additional charge. Marseilles Photography is not responsible for any damage incurred to a product once it leaves the Studio, including the transportation home and any shipping methods.

Personal Photos: Absolutely no photographic, video, film, digital, phone, or recording devices of any kind are permitted during the session unless prior arrangement has been made between client and photographer.  

Copyright: Marseilles Photography maintains the copyright of all images. A print release is included with digital files to print portraits for personal use by client only and does not release copyright. The print release DOES NOT allow publication of your portraits (i.e. entering contests), selling, or altering of your images without the Photographer's written permission. Respectfully, we ask you to understand that altering images from Marseilles Photography is a copyright violation unless you have been given written permission by Marseilles Photography.

Price List: Marseilles Photography's price list is subject to change at any time. Booking your session by submitting your session fee guarantees our current portrait rates. Rescheduled sessions are subject to the prices current at time of scheduling.


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